Terms and Conditions

1. Privacy Policy

Introduction:
Hassle Free Event respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data.

Information We Collect:

• Personal Data: Name, contact information, email, billing address, and payment details.

• Event-Related Data: Preferences, venue details, guest lists, and special requirements.

• Technical Data: IP address, browsing activity, cookies, and analytics information from our website.

How We Use Your Information:

• To provide event planning and management services.

• To communicate updates, confirmations, or changes to your event.

• To process payments and invoices.

• For marketing purposes (only with consent).

• To improve our website and services.

Data Sharing:

We do not sell or rent your personal data. However, we may share information with:

• Vendors/Third-Party Partners: Caterers, decorators, entertainers, and other service providers involved in your event.

• Legal Obligations: When required to comply with the law or protect our rights.

Data Security:

We implement reasonable security measures to protect your data against unauthorized access, loss, or misuse.

Your Rights:

• Access, correct, or delete your personal data.

• Opt-out of marketing communications.

For inquiries, email us at [Contact Email].

2. Terms and Conditions

Introduction:

These Terms and Conditions govern the use of Hassle Free Event's event management services. By booking our services, you agree to these terms.

Services Offered:

Hassle Free Event provides event planning, coordination, and execution services for private, corporate, and public events.

Booking and Payment:

• A non-refundable deposit is required to confirm bookings.

• Full payment must be completed before the event date.

• Late payments may incur additional fees.

Client Responsibilities:

• Provide accurate information and ensure cooperation with our team.

• Obtain necessary permissions for venues and ensure all event-related regulations are adhered to.

Cancellation by the Client:

• Cancellations must be communicated in writing. Fees may apply as outlined in our Refund Policy.

Cancellation by the Company:

We reserve the right to cancel services due to unforeseen circumstances (natural disasters, emergencies). In such cases, a partial or full refund will be offered.

Liability:

• Hassle Free Event is not liable for damages, loss, or injuries caused during the event.

• Third-party vendor performance is not our direct responsibility.

3. Return Policy

As an event management company, we do not offer returns of services. However, our policy addresses cases requiring adjustments or replacements.

• Service Adjustments: If the delivered event services do not meet agreed specifications, we will work with you to make reasonable adjustments.

• Vendor Replacements: If a vendor fails to deliver as agreed, we will assist in finding a replacement but cannot guarantee outcomes outside our control.

4. Refund Policy

Eligibility for Refunds:

Refunds are applicable in the following cases:

1. Cancellation by the Company: Full refund of advance payments if we cannot deliver services due to unforeseen circumstances (natural disasters, emergencies, or company-related issues).

2. Cancellation by the Client:

   • If canceled 30 days or more before the event: Partial refund minus the deposit.

   • If canceled less than 30 days before the event: No refund will be issued.

Non-Refundable Payments:

• Deposits or advance payments are non-refundable due to administrative and planning efforts.

• Payments made to third-party vendors (caterers, venue charges) are subject to their individual refund policies.

Refund Process:

Eligible refunds will be processed within 7-14 business days to the original payment method.